Frequently Asked Questions
To help you move faster and make decisions with confidence, we’ve collected the most frequently asked questions from our partners — covering MOQ, customization, file formats, production process, lead time, certifications, and more. If you don’t find what you’re looking for, feel free to reach out anytime. Our team will respond promptly and support you with clear, practical answers.
For exisiting bottles, our MOQ is 1200 pcs per style. We also support lower quantities for trial orders depending on your project.
You can share your product specifications, materials and order quantity — we’ll calculate the cost accordingly. After trial orders, we’ll be ready to support larger production runs.
Yes. We are experienced in custom OEM / ODM drinkware projects, including stainless steel water bottles, tumblers, sport bottles, and other vacuum insulated products.
We can sign an NDA to ensure your artworks and product designs are fully protected and will not be shared with any third party.
Sunrise Bottles holds a range of certifications and qualifications that support our long-term commitment to quality management, ethical manufacturing, and product innovation, including:
●IQNet-certified Quality Management System
●SMETA Audit (Sedex Members Ethical Trade Audit)
●Multiple Utility Model Patents
●National High-Tech Enterprise Certification
If you need specific documentation for your project, feel free to contact us — our team will provide the relevant certificates and supporting materials promptly.
We usually provide existing samples for free, but a little sample charge for custom designs. Samples charge is refundable when the order is up to a certain quantity.
Existing samples can be sent out 2-3 days. Customized samples take about 10 days depending on your customization.
We usually send samples by FEDEX, UPS, TNT, or DHL. If you have a carrier account, it will be fine to ship with your account, if not, you can pay the freight charge to our Paypal, we will ship with our account.
The nearest FOB Port is NINGBO, and we can also ship from Shanghai.
We have experienced design and technical team, if you want to bulid your own design, you can provide JPG, AI, cdr or PDF, etc. We will make 3D drawing for mold or printing screen for your final confirmation based on technique. Any questions you can contact us, we will give you quick responses.
We support various printing methods, including Laser Engraving, Silk Screen Printing, 3D UV Printing, and Heat Transfer. We can also do custom powder coating colors.
We mainly use high-quality food-grade 304 stainless steel for the inner walls to ensure safety and rust resistance. Our plastic parts (lids/straws) are all BPA-Free.
If you need 316L or Titanium bottles, feel free to let us know. We also can customized it according to your demand.
Quality is our priority. We have a team of 400 quality inspectors. Every orders includes raw material inspection, vacuum insulation testing, leak testing and paint adhesion tests before departure.
Yes, we are ready to provide you with customized services.
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