Frequently Asked Questions

To help you move faster and make decisions with confidence, we’ve collected the most frequently asked questions from our partners — covering MOQ, customization, file formats, production process, lead time, certifications, and more. If you don’t find what you’re looking for, feel free to reach out anytime. Our team will respond promptly and support you with clear, practical answers.

Current category: Customization & Design

Yes. We are experienced in custom OEM / ODM drinkware projects, including stainless steel water bottles, tumblers, sport bottles, and other vacuum insulated products.

We can sign an NDA to ensure your artworks and product designs are fully protected and will not be shared with any third party.

We have experienced design and technical team, if you want to bulid your own design, you can provide JPG, AI, cdr or PDF, etc. We will make 3D drawing for mold or printing screen for your final confirmation based on technique. Any questions you can contact us, we will give you quick responses.

Yes, we are ready to provide you with customized services.

The cost differs from different processing and patterns. Please advise your order details, we will check the cost asap.

Pls kindly prepare the artwork in Al, CDR, EPS format.

Red, blue, green, transparent or customized color.If customized color, please provide the PANTONE number.